Welcome Jenna!

Collateral Consultancy wants to officially welcome Jenna Ferreira to the team! You could say that her initiation was our Commando's Coffs Harbour Challenge - which she passed with flying colours! This photo was 'pre challenge' where Jenna's nerves were high, but I had belief in her as a trainer and knew that she would make me proud.

When I'm looking to bring on a new employee, I don't just accept anyone with the right qualifications. Wow, it's so much more than that! You can have all the knowledge, experience and expertise in the world, but if you're not real, people won't relate. How many brilliant sportsmen and women are out there that totally suck as coaches! If your not genuine and likeable, you won't make it. The training and theory aspect is easy, it's what happens after that that makes the difference to me and I know will make the more important difference to the clients we have.

We also have to have that Collateral Connection. Not just as trainers, as people. It's the same as our clients. If we don't connect with our clients, it won't work. If we don't connect with our trainers, it won't work either. We are dealing with changing people's lives every day, so it shouldn't be taken lightly or for granted.

My trainers want to learn, they want to grow and they want to make a difference. They also have to have that special 'something' that I believe it takes to make that difference to people's lives. I knew Jenna had it when I met her - it was just letting her bring it out when she was ready!

Want, believe, move, become, live...get infected with life. Jenna has the infection that we give at Collateral and it's contagious so look out!

Welcome again Jenna! You rock!